FAQs

FAQs

Aloha Restoration Co.

Have a restoration-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you use subcontractors at Aloha Restoration Co?

    Here at Aloha Restoration Co, we only subcontract specialty installers such as plumbers, HVAC techs, and electricians. For projects such as a kitchen remodel, you'll work with our team throughout the project.

  • What does your timeline look like?

    We are typically four to eight weeks out, depending on the job. If your project can be done within a day or two, we can schedule it within two to four weeks. If it is an emergency, such as with water remediation, we can start within 24 hours.

  • What kinds of warranties do you offer?

    For our interior renovation and remodeling services, such as a bathroom renovation or kitchen remodel, we provide a standard 1-year craftsmanship warranty.

  • What are your payment requirements?

    From a kitchen remodel to mold cleanup, we require a 50% down payment, a 25% payment halfway through the project, and the final 25% payment when the project is complete.

  • How soon will mold grow after water damage occurs?

    According to the EPA, mold will typically start to grow within 24 to 48 hours after water damage. That's why we suggest investing in water remediation as soon as possible.

  • Do you assist with filing insurance claims?

    Yes, we work with both small and large insurance companies to assist you in filing insurance claims. We can help you maximize your coverage on your claim, even if the insurance company indicates that the claim is "closed". We understand that in emergency situations such as water remediation, time is of the essence.

  • Do you offer financing?

    Yes, we offer financing through Synchrony Bank for all our services, including water remediation, mold removal, bathroom renovations, and kitchen remodels.

  • Can you purchase the necessary materials on our behalf?

    We can either handle the purchase of all materials for the job, or you can choose to handle it yourself. For instance, if we're doing a kitchen remodel and need backsplash tile, we can either buy the materials from our trusted vendors or you can use your preferred tile store.

  • Can you help with designing a space?

    Of course! For renovations and remodeling, we can help design any project, regardless of size, to bring your vision to life. We offer 3D renders of the designs to help you visualize your new space before we begin. Whether it's a bathroom renovation, finishing a basement, a kitchen remodel, or any other project, we've got you covered!


  • Which cities do you service?

    From water remediation to kitchen remodels, we proudly serve Lake, McHenry, Kane, and Cook Counties, and surrounding areas, including but not limited to Barrington, Crystal Lake, McHenry, Algonquin, Lake Zurich, Palatine, Naperville, Northbrook, and more.

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